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 Post subject: Re: Games running slow
PostPosted: Sat Jan 14, 2012 10:12 am 
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Joined: Thu Sep 11, 2003 4:32 am
Posts: 1642
Location: USA
Hopefully you will get some replay from HPS or JT since they know more about what would affect their games but here are my suggestions:

Check and make sure your DirectX is up to date. Latest version installed.

See what version of Nvidia drivers you have and then see if their is a newer release. The Microsoft update tends to lag the driver releases by a year so you can very easily be seeing a bug in these drivers that has been fixed. You may want to go to the Nvidia site and download one of the newest releases or even beta release and try it. Unfortunately, this is pretty much trial and error. Driver release are usually made to fix problems with newest game releases with very little attention to how games like HPS's are affected. Maybe some of the people using the latest GeForce cards can tell you what version they are using.

Once you are pretty confident that you have things up to date, uninstall one of the newer HPS games, be sure to go in and manually remove it's folders so nothing is left behind, then reinstall it. Before updating it to the newest release try it and see what happens.

Also you might play with some of the Settings. I know some cause problems with Win7. Alternative Scrolling shoud be checked in Settings for sure. If you have "Smooth Scroll" checked try unchecking it.

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General Kennon Whitehead
Chatham Grays
AoT II/1/3 (CSA)


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 Post subject: Re: Games running slow
PostPosted: Sun Jan 15, 2012 10:43 am 
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Joined: Wed Jan 26, 2005 4:28 am
Posts: 77
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KWhitehead wrote:
Hopefully you will get some replay from HPS or JT since they know more about what would affect their games but here are my suggestions:

Check and make sure your DirectX is up to date. Latest version installed.

See what version of Nvidia drivers you have and then see if their is a newer release. The Microsoft update tends to lag the driver releases by a year so you can very easily be seeing a bug in these drivers that has been fixed. You may want to go to the Nvidia site and download one of the newest releases or even beta release and try it. Unfortunately, this is pretty much trial and error. Driver release are usually made to fix problems with newest game releases with very little attention to how games like HPS's are affected. Maybe some of the people using the latest GeForce cards can tell you what version they are using.

Once you are pretty confident that you have things up to date, uninstall one of the newer HPS games, be sure to go in and manually remove it's folders so nothing is left behind, then reinstall it. Before updating it to the newest release try it and see what happens.

Also you might play with some of the Settings. I know some cause problems with Win7. Alternative Scrolling shoud be checked in Settings for sure. If you have "Smooth Scroll" checked try unchecking it.


Thanks for your suggestions, General. I have tried most of what you suggested though. My first thing I did was to make a complete uninstall and then install the game again and apply the latest patch. I have also updated my ATI graphic-drivers as I always do when they are released. I have also tried using older driver versions. And I have updated to the latest DirectX. It's interesting that both ATI and Nvidia users are experiencing this. For the time being I am using my laptop instead but it slows down my turn-around rate since I don't use it as often as I do with my stationary.

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Major General Kling
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AotS, Union Army


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 Post subject: Re: Games running slow
PostPosted: Mon Jan 16, 2012 10:10 am 
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Joined: Thu Sep 11, 2003 4:32 am
Posts: 1642
Location: USA
You probably have tried all these as well but just in case I will mention. Run the dxdiag.exe and see if it shows any problems. Particularly if it shows the correct memory on your video card and DirectX versions. What makes it more confusing is you can have both 64 and 32 bit versions and I am not sure which actually is running on Win7 64bit. The HPS games are all 32bit I think. And, if that isn't bad enough the latest version of DirectX is 11 but games like HPS are still making calls to 9 so the correct versions of the DirectX 9 ddl's are also required. You have to run a utility like SIW to see some of these. My computer is running ATI Radeon Catalyst Ver. 11.5 which shows DirectX as 9.0 even though Win7 has 11 installed.

One other thing you might check is turning sound off on the game. There use to be a problem on some games with compatibility with sound card drivers and they would cripple the game.

I keep thinking that the problem you are seeing is something besides just video compatibility. HPS is an old game and most newer computers could run them without any video card support with no noticible slow down. In other words it isn't a hardware problem. The game is waiting on something to be completed that isn't working so it has to wait for a timeout and its probably doing it every paint cycle.

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General Kennon Whitehead
Chatham Grays
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 Post subject: Re: Games running slow
PostPosted: Mon Jan 16, 2012 1:07 pm 
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Joined: Wed Jan 26, 2005 4:28 am
Posts: 77
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KWhitehead wrote:
You probably have tried all these as well but just in case I will mention. Run the dxdiag.exe and see if it shows any problems. Particularly if it shows the correct memory on your video card and DirectX versions. What makes it more confusing is you can have both 64 and 32 bit versions and I am not sure which actually is running on Win7 64bit. The HPS games are all 32bit I think. And, if that isn't bad enough the latest version of DirectX is 11 but games like HPS are still making calls to 9 so the correct versions of the DirectX 9 ddl's are also required. You have to run a utility like SIW to see some of these. My computer is running ATI Radeon Catalyst Ver. 11.5 which shows DirectX as 9.0 even though Win7 has 11 installed.

One other thing you might check is turning sound off on the game. There use to be a problem on some games with compatibility with sound card drivers and they would cripple the game.

I keep thinking that the problem you are seeing is something besides just video compatibility. HPS is an old game and most newer computers could run them without any video card support with no noticible slow down. In other words it isn't a hardware problem. The game is waiting on something to be completed that isn't working so it has to wait for a timeout and its probably doing it every paint cycle.


Thank you! I will look into that. Sound is already off in my games, so no luck there unfortunatly.

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Major General Kling
Commanding
2nd Division, VI Corps
AotS, Union Army


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 Post subject: Re: Games running slow
PostPosted: Tue Jan 17, 2012 8:51 pm 
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Joined: Thu Aug 06, 2009 12:59 pm
Posts: 47
Location: Indiana, USA
Well, in my case, the switch to an intergated video card made the difference. Yes it I also have more RAM, but I changed no settings on the computer or within the game, just more RAM and an integrated card, and voila, problem solved.

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Major General Michael Osborne
Army of the Potomac, Commanding
USA


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 Post subject: Re: Games running slow
PostPosted: Thu Jan 19, 2012 1:12 am 
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Joined: Wed Jan 26, 2005 4:28 am
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Michael Osborne wrote:
Well, in my case, the switch to an intergated video card made the difference. Yes it I also have more RAM, but I changed no settings on the computer or within the game, just more RAM and an integrated card, and voila, problem solved.


Sounds to me like it's something to do with the card then, seeing how it seems to work fine for everyone who has an integrated card, like on my laptop for an example where the games run fine. I even have less RAM on my laptop than on my stationary so that is most probobly not the issue.

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Major General Kling
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AotS, Union Army


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 Post subject: Re: Games running slow
PostPosted: Thu Jan 19, 2012 6:10 am 
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Joined: Tue May 29, 2001 3:54 pm
Posts: 497
Location: United Kingdom
Lucas Kling wrote:
Sounds to me like it's something to do with the card then, seeing how it seems to work fine for everyone who has an integrated card, like on my laptop for an example where the games run fine. I even have less RAM on my laptop than on my stationary so that is most probobly not the issue.

I agree Lucas. In my case the workaround involves temporarily adjusting downwards and then back upwards the hardware acceleration setting in the display properties in Win XP. The latest patches just don't seem to work well with some graphics cards. In the HPS Renaissance game the latest patch also makes some of the 3d icons invisible on top of the same slow response problem. I don't even play that game now, which is a shame. At least I can get the ACW games to play correctly with the irritating but effective workaround mentioned above.

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General Antony Barlow
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 Post subject: Re: Games running slow
PostPosted: Thu Jan 19, 2012 10:47 am 
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Joined: Wed Jan 26, 2005 4:28 am
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Antony Barlow wrote:
Lucas Kling wrote:
Sounds to me like it's something to do with the card then, seeing how it seems to work fine for everyone who has an integrated card, like on my laptop for an example where the games run fine. I even have less RAM on my laptop than on my stationary so that is most probobly not the issue.

I agree Lucas. In my case the workaround involves temporarily adjusting downwards and then back upwards the hardware acceleration setting in the display properties in Win XP. The latest patches just don't seem to work well with some graphics cards. In the HPS Renaissance game the latest patch also makes some of the 3d icons invisible on top of the same slow response problem. I don't even play that game now, which is a shame. At least I can get the ACW games to play correctly with the irritating but effective workaround mentioned above.


Thanks, Antony! Yeh my workaround right now is to use my laptop but I don't use it as often as my stationary, and I miss playing the games on a "regular" screen.

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Major General Kling
Commanding
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AotS, Union Army


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