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Upgraded games but how do you get the serial #??
http://www.wargame.ch/board/acwgc/viewtopic.php?f=4&t=20730
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Author:  gcollins [ Thu Apr 20, 2017 9:20 pm ]
Post subject:  Upgraded games but how do you get the serial #??

I have the hard cd copies of every HPS Civil War game. I also have all of the early American war games also.

I downloaded all of the updates from the John Tiller website (not the HPS site). Now all of the games that I upgraded from that site are asking for serial numbers. Where are these located on the CD? I don't see them and the sku nubers on the CD boxes don't work.

What has happened here? Do the John Tiller upgrades NOT work on the CD's purchased from HPS?

Confused?

Sincerely,

G. Collins

Author:  nelmsm [ Thu Apr 20, 2017 9:28 pm ]
Post subject:  Re: Upgraded games but how do you get the serial #??

Send a note JTS support and Rich will happily provide the serial number to you. If you aren't in the HPS database you may need to send a picture of the CD as proof which is what I had to do for a game bought on EBay

Author:  dukemat [ Fri Apr 21, 2017 5:59 am ]
Post subject:  Re: Upgraded games but how do you get the serial #??

I sent one picture of all my games to Rich and he sent me back all the numbers for the games I own.

after you update, if you are using Banshee mods, you will have to reinstall them.

Author:  gcollins [ Fri Apr 21, 2017 8:13 am ]
Post subject:  Re: Upgraded games but how do you get the serial #??

OK thanks guys. What is the email address for John Tiller? If I go to his support site there is no way of sending him a file through their automated reply system.

Author:  krmiller [ Fri Apr 21, 2017 8:52 am ]
Post subject:  Re: Upgraded games but how do you get the serial #??

As noted in post http://wargame.ch/board/acwgc/viewtopic.php?f=4&t=20675
you can contact Rich at Support@johntillersoftware.com

Sent him a list of my games and attached a jpg of the spines showing the names and he sent me serial numbers for all of them.

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