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Primary Surface Error - SOLVED - tnx2all
http://www.wargame.ch/board/acwgc/viewtopic.php?f=4&t=13195		 Page 1 of 1
Author:  Jim Gleason [ Sun Jan 04, 2009 8:05 am ]
Post subject:  Primary Surface Error - SOLVED - tnx2all
Gentlemen: When trying to load the campaign games from my master disk, I get an error message: "Failure to Create Primary Surface". The games do not load. What is going on here if anyone can tell me. Thanks for your help.
Jim Gleason LG 4-2-I AoP
Author:  pierred [ Sun Jan 04, 2009 9:52 am ]
Post subject: 
Load from master disk are you installing or playing from master diks. What Operating system are you using. Do you know that you can just copy all the files from the cd to your HD(HPS) folder and play you do not need to install each game per se as long as you have all the files. I guess if it is the very first game you will need to install to get the latest directx drivers.

What does LG 4-2-I AoP translate to. I know that military men like to use abreviations.

Best Regards,

General Pierre D.
1st Bde, 3rd Div,I Corps
Army of Georgia, CSA

"NEVER get into a fight without more ammunition than the other guy."
Author:  Jim Gleason [ Sun Jan 04, 2009 10:54 am ]
Post subject: 
Hello Pierre,
I have all the HPS files on my hard drive. I run the games (all of them HPS and TS) from a single master disk. For some unknown reason, after having operated this way for years, I now cannot open the HPS titles from the common disk. Strange.
Jim Gleason LG 4-2-I AoP
Author:  Ernie Sands [ Sun Jan 04, 2009 11:52 am ]
Post subject: 
From a help file:
"This could be a memory problem, if your computer doesn't meet the minimum system requirements of the game.

If your system has sufficient memory, then there may be a problem with your video driver. You should update your video driver to ensure you are running with the latest version. You can do this through the Windows Update feature of your operating system (usually found under the Start menu). You can also do this by checking the video card manufacturer's web site.

If the game does meet the minimum system requirements, then there may be a problem with DirectX or a DirectX-related setting that needs to be changed."


<b><font color="gold">Ernie Sands
General, Commanding, Army of Ohio
Image
ACWGC Cabinet Member
ACWGC Records Site Administrator
</b></font id="gold">
Author:  laubster22 [ Sun Jan 04, 2009 5:19 pm ]
Post subject: 
Pierre

LG = Lieutenant General

4th Brigade, 2nd Division, I Corps, Army of the Potomac

Image
General Jeff Laub
Union Chief of the Army
ACWGC Cabinet Member
http://www.geocities.com/laubster22/UnionHQ/
Author:  Robert [ Sun Jan 04, 2009 5:51 pm ]
Post subject: 
<font color="beige"><b>Jim,

If you have been using the same disk to run all yours games it may just be that the disk has gone bad[xx(], try starting a game with the original game disk if that works then I'd make a new master disk and chuck the old one.</b></font id="beige">

<center> <font color="beige"><b>General R.A.'Bob'Weir </b></font id="beige">
<font color="green"><b><font size="4">CSA Eastern Theater Commander</b></font id="size4"></font id="green">
Image
<b>ACWGC Cabinet Member</b> </center>
Author:  Ernie Sands [ Sun Jan 04, 2009 6:20 pm ]
Post subject: 
<blockquote id="quote"><font size="3" face="book antiqua" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Robert</i>
<br /><font color="beige"><b>Jim,

If you have been using the same disk to run all yours games it may just be that the disk has gone bad[xx(], try starting a game with the original game disk if that works then I'd make a new master disk and chuck the old one.</b></font id="beige">

<center> <font color="beige"><b>General R.A.'Bob'Weir </b></font id="beige">
<font color="green"><b><font size="4">CSA Eastern Theater Commander</b></font id="size4"></font id="green">
Image
<b>ACWGC Cabinet Member</b> </center>
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

The error relates to a DirectX setting or problem. His MASTER disk works, but the game does not load.

<b><font color="gold">Ernie Sands
General, Commanding, Army of Ohio
Image
ACWGC Cabinet Member
ACWGC Records Site Administrator
</b></font id="gold">
Author:  Jim Gleason [ Mon Jan 05, 2009 5:06 am ]
Post subject: 
Pierre,
The translation is Lieutenant General, 4th Brigade, 2d Division, 1st Corps, Army of the Potomac.
Amicalament,
Jim Gleason
Author:  Jim Gleason [ Mon Jan 05, 2009 5:11 am ]
Post subject: 
Thank you all for your suggestions. It is intriguing that the problem exists only with the HPS titles. I tried running the titles from the original disks. I got the same error message. There is plenty of memory and also all the drivers are up to date. I had been using the disk and the machine since I got it a little while ago. This evening I will try reinstalling all the titles. If one works after reinstallation, I will follow it with the others. My apologies to my opponents who are awaiting files.
Jim Gleason LG 4-2-I AoP
Author:  Giz [ Sat Jan 10, 2009 4:28 am ]
Post subject: 
so how was it solved?

Major Gen. Mike Burdulis
2nd Brigade, 3rd division, 3rd Corps
Army of Georgia
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