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Need Installation Help
https://www.wargame.ch/board/nwc/viewtopic.php?f=5&t=9112		 Page 1 of 1
Author:  buffpilot [ Wed Jul 04, 2007 1:33 pm ]
Post subject:  Need Installation Help
To all,

My main computer that I play games on has died after 6 years of service. Unfortuantely I'm having troubles loading the game on a new computer. I have tried this on two computers and the loads ends at the same place each time (I'm doing the compact installation but the failure occurs on the typical installation also). The error:

At 38% load, while loading user.hlp (same file always) I get a "Data Error: Cycle redundency check. Component transfer error."

The load the stop and closes the instaall shield.

What can I do?



Marechal Doug Fuller
Duc de Montmorail et Comte de Hainaut
2e' Grenadiers a' Pied de la Vielle Garde
I Corp Commander
AdN
Image
Author:  buffpilot [ Wed Jul 04, 2007 1:35 pm ]
Post subject: 
The game was HPS: Eckmuhl. Thanks!

Marechal Doug Fuller
Duc de Montmorail et Comte de Hainaut
2e' Grenadiers a' Pied de la Vielle Garde
I Corp Commander
AdN
Image
Author:  Gary McClellan [ Wed Jul 04, 2007 1:40 pm ]
Post subject: 
Hm, I'd say first and foremost, look at your disk and see if it's scratched.

Otherwise, it's time to email Rich Hamilton... support@hpssims.com as memory serves.

Feldmarschall Freiherr Gary McClellan
Generalissimus Imperial Austrian Army
Portner Grenadier Bn
Allied Coalition C-in-C
Author:  dalelast [ Wed Jul 04, 2007 2:48 pm ]
Post subject: 
Doug,

Something that might work would be to copy the Campaign Eckmuhl directory from the disk to your HPS Simulations directory on your hard drive (rather than running the install program). When you download the updates from HPS I imagine there was a new user.hlp file anyways.

Major Dale Lastowicka
Lobkowitz Jager Bn
2nd Division
III Armee Korps
Austrian Army
Author:  Ernie Sands [ Wed Jul 04, 2007 4:51 pm ]
Post subject: 
You could make a backup copy of the CDROM and then install from that backup.

That method should correct your problem.

<b><font color="gold">Ernie Sands
General, 1ère Brigade, 19ème Division, VI Corps, Armee du Rhin
President, Colonial Campaign Club
</b></font id="gold">
Author:  Francisco Palomo [ Wed Jul 04, 2007 6:54 pm ]
Post subject: 
Doug,

Based on my own experience,[B)] I suspect the problems you are having are due to the Vista OS that came with your new PC. Go to the HPS website and go through their "Got Vista" FAQ:
http://www.hpssims.com/vistahelp.htm

In particular, I recall that Vista no longer supports the help (hlp) routines and you will have to manually deal with that. You should also NOT install the games in the "C:\Program Folders\" directory.

Good luck!

Paco

<i>Maréchal</i> M. Francisco Palomo
<i>Prince d'Essling, Grande Duc d'Abrantes et
Comte de Marseille
Commandant - Ecole Militaire
Commandant - Division de Cavalerie de la Vieille Garde </i>
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Author:  Vertigus [ Wed Jul 04, 2007 9:28 pm ]
Post subject: 
Yep. Most probably the source disc is damaged. Copying the directory from the disc manually should solve the problem, unless there are more essential files damaged (i don't think you need to use help files anyway). Just skip those you can't copy onto your hard drive and note their names so you know what is missing. And, as someone wrote, some of the files are replaced with a patch anyway. Video and music files are not essential for the game to run, so you can skip them.

Image
Lieutenant Rafal Wertygus
Armee du Rhin
V Corps
16ème Division
1ère Brigade
3ème Artillerie à pied
Author:  Ernie Sands [ Thu Jul 05, 2007 3:37 am ]
Post subject: 
New computer = VISTA.

Forgot that small detail![:D]

<b><font color="gold">Ernie Sands
General, 1ère Brigade, 19ème Division, VI Corps, Armee du Rhin
President, Colonial Campaign Club
</b></font id="gold">
Author:  Bill Peters [ Thu Jul 05, 2007 4:22 am ]
Post subject: 
This sounds like a CD error to me, not VISTA, BUT Doug, you still should go to the HPS website and read the VISTA page that they posted (link is at very top of HPS website - www.hpssims.com).

Replacement CDs are available I believe. Contact Rich about them.

Bill Peters
Armee du Rhin - V Corps, Cavalerie du V Corps, 20ème légère Brigade de Cavalerie, 13ème Hussar Regiment
HPS Napoleonic Scenario Designer (Eckmuhl, Wagram, Jena-Auerstaedt and ... more to come)

[url="http://www.fireandmelee.net"]Fire and Melee Wargame site[/url]

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Author:  Ernie Sands [ Thu Jul 05, 2007 4:02 pm ]
Post subject: 
BUT, copying the disk is a quicker option.

<b><font color="gold">Ernie Sands
General, 1ère Brigade, 19ème Division, VI Corps, Armee du Rhin
President, Colonial Campaign Club
</b></font id="gold">
Author:  Bill Peters [ Thu Jul 05, 2007 4:38 pm ]
Post subject: 
<blockquote id="quote"><font size="3" face="book antiqua" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Ernie Sands</i>
<br />BUT, copying the disk is a quicker option.

<b><font color="gold">Ernie Sands
General, 1ère Brigade, 19ème Division, VI Corps, Armee du Rhin
President, Colonial Campaign Club
</b></font id="gold">

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

That doesnt make sense Ernst. A bad disk will just bring up bad errors.

Or have you ever successfully done that? Never worked for me.

Bill Peters
Armee du Rhin - V Corps, Cavalerie du V Corps, 20ème légère Brigade de Cavalerie, 13ème Hussar Regiment
HPS Napoleonic Scenario Designer (Eckmuhl, Wagram, Jena-Auerstaedt and ... more to come)

[url="http://www.fireandmelee.net"]Fire and Melee Wargame site[/url]

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