Here is my standard fix:
Ok, let's try a couple of things and then I will list the procedure and you can try them, step-by-step and we might get the problem isolated and solved.
First, use your ADD/REMOVE programs to remove your earlier install. <u>(NOTE: Substitute YOUR BG folder name for BGW, like BGG, BGN, etc)</u> Then, find the folder for BGW and delete all files in the folder, then delete the folder. Also, if you have a shortcut on your desktop, delete it.
Search for the file BGW.INI and delete it. (This file keeps some information about the drive letter for your CDROM)
Go to:
http://www.hc-llc.net/games/patches.html and download the patch for the latest version of BGW (I would think you have the US version of BGW and NOT the UK version, so do NOT download the UK version); then go to:
http://fly.hiwaay.net/~tiller/html/program.html and download the 32 bit patch AND download (at the bottom of the page) the so called "Front end" for BGW. DO NOT DOWNLOAD FROM ANY OTHER PLACE. Delete any previous downloads.
Now, lets install BGW. When you have the choice, install the program using the TYPICAL install and just follow the normal procedure.
After the install in done, run the BGW Program. Start a scenario and go through one phase, then exit the program.
If the program runs, continue.
Copy the upgrade files you downloaded into the MAIN BGW folder.
Double click on the upgrade file. Once the patch is complete, run the BGW program, again. Play a phase of ANOTHER scenario, (CHECK using ABOUT in the HELP menu, that the latest version is installed) end the phase, then exit.
If the program runs, continue.
UNZIP the file BGW_DLL.ZIP in the BGW folder and overwrite any file it asks. Run the BGW program, again. Play a phase of a scenario, (CHECK using ABOUT in the HELP menu, that the latest version is installed) end the phase, then exit.
If the program runs, continue.
UNZIP the file BGW_START.ZIP in the BGW folder and overwrite any file it asks. Run the BGW program, again. Play a phase of a scenario, (CHECK using ABOUT in the HELP menu, that the latest version is installed) end the phase, then exit.
If the program runs, you are ready to play.
If at each install step, if the program does not work, start over.
As I wrote this, I installed BGW and worked it exactly the same as I said, above.
I use XP Pro (WIN XP Home works the same)and have no problems with the game. If some of these steps seem simplistic, they are not meant to be, but the steps have to be done this way to be sure of where the install goes wrong.
And, as mentioned before, those pmemail.xxx and .yyy files Do cause problems and they are regenrated each time you play. Because you already tried it after deleting, they are NOT your problem, this time.
Of course, it could be those squirrels you have running your electricity "down east".[;)][8D]
<b><font color="gold">Ernie Sands
LtGen, CO XXIII Corps, AoO
President, Colonial Campaigns Club
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