Christian Hecht wrote:
Besides the price, did the give any details on the damage?
Here is what the invoice says:
(Read the text in this order: Item/Description/Discount/Total)
Cleanroom Service: Usage of cleanroom, mechanical tools and hard drive micro surgery. 0.00 499.00
Data Recovery (101GB to 1.99TB): File system scan and data extraction to working media or file server 0.00 199.00
Platter Damage: Physical cleaning or resurfacing of platters 0.00 599.00
Degraded Surface or Memory: Significantly increased imaging time 0.00 399.00
File System Corruption: Catalog file scan and reconstruction of file system 0.00 199.00
Donor Media: Non-refundable fee for replacement parts 0.00 199.00
Subtotal: 2,094.00
Shipping & Handling Charges 0.00
Adjustment - 0.00
Grand Total (USD) 2,094.00
Sorry for the formatting of the text. I copied it direct from a PDF file - the text was in a form.
I think its a royal ripoff. "Donor Media" sounds like they use materials from dead drives. ROFL - as in taking organs from a dead body.
_________________

Generalfeldmarschall Wilhelm Prinz Peters von Dennewitz
3. Husaren-Regiment, Reserve-Kavallerie, Preußischen Armee-Korps
Honarary CO of Garde-Ulanen Regiment, Garde-Grenadier Kavallerie
NWC Founding Member
For Club Games: I prefer the Single Phase mode of play. I prefer to play with the following options
OFF:
MDF, VP4LC, NRO, MTD, CMR, PR, MIM, NDM, OMR (ver 4.07)